We will be opening our museum and historic rooms from Thursday 24 September. Find out more

What to expect when you visit

Fulham Palace’s garden is open to enjoy as usual. However, we’ve changed a few things to keep everyone safe.

We do our best to keep the information here on our website completely up to date, but sometimes that’s not 100% possible. You may find that on the day you visit we’ve had to close something. We hope that doesn’t affect your enjoyment of our beautiful house and garden.

  • Our museum reopened on 24 September with additional precautions in place. For this reason, free tickets must be booked in advance of your visit. The museum has a one way system which will be explained when you arrive for your visit.
  • When you arrive for a visit to the museum use the entrance under the arch in the Tudor courtyard. Please use hand sanitiser before you enter.
  • The back gate into Bishops Park and the gate into All Saints church are open until 16.30 daily. At other times, please use the wooden gates on Bishop’s Avenue for entry and exit.
  • If you have to queue to enter the museum or access our outdoor toilets please keep your distance from the people in front.
  • Our natural play area has re-opened.
  • The vinery is closed at the moment as it is too small for visitors to maintain social distancing.
  • Toilets are available but please be aware there are only two outdoor toilets and there may be queues. Please ask a member of staff on site if you need directions to the nearest facilities.
  • We’ve increased our cleaning regime, particularly our toilets. And we have plenty of hand sanitiser available around the site.
  • Unfortunately for the time being we can’t offer wheelchairs for hire. You’re welcome to bring your own mobility scooter or wheelchair as usual.
  • Our café is now open inside – you will be able to order food to dine in or to takeaway. Please enter through the doors on the main lawn.
  • You’re welcome to bring your own food and drink to eat in the garden but we would ask you to take your litter home with you.
  • Please be aware of the pressure on the space and do not stay longer than two hours so that other visitors can come and enjoy the garden.
  • Our staff and volunteers will be on hand but we can all do our bit to help keep everyone safe.

Please be aware of the following additional measures during coronavirus

  • Please keep a safe distance from staff and volunteers
  • Keep a safe distance between you and other households, following government guidelines.
  • Do not visit if any member of your household has symptoms of coronavirus.
  • Follow government guidance on vulnerable groups.
  • Follow any one-way systems and queuing procedures.
  • Wash your hands regularly. We have toilets and hand sanitiser points.

Please also note

  • Follow instructions given by staff and volunteers.
  • Supervise children and vulnerable adults in your care.
  • Don’t drop litter. If you have brought food or drink with you to the site, please take your waste home with you.
  • Consider others when taking photos.
  • Follow advice and instructions on signs.
  • Don’t go beyond any barriers, or into areas marked ‘closed’ or ‘staff only’.
  • Do not feed birds, squirrels and foxes.
  • Be aware that we have bee hives on site. Take extra care if you have a severe allergy to bee stings
  • Do not pick flowers.

See details of our new opening times.

Acquiring the Industry Standard mark means that Fulham Palace has followed government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid physical distancing.