FAQs for schools
Below are some of the frequently asked questions about school sessions and our answers.
How do I book a school session?
To make a provisional booking please complete our online booking form or contact a member of our team by calling +44 (0)20 7751 2434.
We’ll be in touch shortly after receiving your form to confirm the session or discuss alternatives if your preferred date is unavailable.
How many students can we bring?
Our school sessions can accommodate up to 30 students per session.
Do you have self-guided visit options?
Yes, we offer self-guided visits but do ask for teachers to get in touch with use beforehand so we can provide all the necessary information.
We also have a variety of self-guided museum trails (£5.00 per class) which guide visitors through the Palace, museum and garden.
What time of day do you offer sessions?
Morning sessions begin at 10.00.
Afternoon sessions begin at 12.30.
Self-guided trails begin at 10.30 and can be collected from the museum front desk.
Do you work with bilingual schools?
Yes! We welcome bilingual schools and offer a flexible approach to meet the needs of each class, tailoring sessions where appropriate.
Do you work with home education groups?
Yes! We offer a variety of sessions, trails and resources to home education groups.
Where can our class eat lunch?
Our large lawn is perfect for picnics in nice weather.
We also have indoor lunch spaces that are free to use for classes who have booked facilitated sessions. If you’d like to reserve a lunch space, please request this on your booking form.
Payment
How much does a session cost?
The cost is £160.00 per session. Once your session is confirmed, we’ll send you an invoice for the full amount. Invoices must be paid two weeks from the invoice date.
Self-guided museum trails are £5.00 per class.
How do I pay for my booking?
Once your session is confirmed we’ll send you an invoice for the full amount, which must be paid within two weeks from the invoice date.
Invoices can be paid by BACS, cheques made payable to ‘Fulham Palace Trust’, or credit/debit card. If paying by card, a payment processing fee will be charged.
Are there any free session available?
Yes! We have free activities included on our school sessions page. We encourage teachers and schools to use our site for their own self-led sessions.
Please let us know when you plan to visit so we can make sure the site is accessible by completing our booking form.
Special educational needs
Do you have any SEN sessions?
Yes! All of our school sessions can be altered to fit the needs of your class.
Please get in touch with a member of our team by calling +44 (0)20 7751 2434 or emailing learning@fulhampalace.org to discuss your class needs.
Are there facilities for those with special educational needs and disabilities?
Yes!
We welcome visits from SEND schools — our tranquil site includes the historic buildings and spreads over 13 acres of garden. The site is a sympathetic environment for pupils with additional needs.
To discuss the needs of your class and how we can support them you can get in touch with our learning team by emailing learning@fulhampalace.org or calling +44 (0)20 7751 2432.
Health & safety
How many adults need to attend with the children?
- 0 – 2 years – one adult to three children
- 2 – 3 years – one adult to four children
- 4 – 8 years – one adult to six children
- 9 – 12 years – one adult to eight children
- 13 – 18 years – one adult to ten children
If your group does not have the minimum number of adults we reserve the right to refuse admission.
Is Fulham Palace accessible?
Yes! We strive to be as accessible and welcoming to all people as possible
Fulham Palace is fully accessible for wheelchair and mobility aid users.
We also have a variety of additional resources available such as magnifying glasses, torches, large print text and more.
for more information, please visit the access page of our website or get in touch with a member of our team by calling +44 (0)20 7736 3233 or emailing admin@fulhampalace.org.
Does Fulham Palace have a school risk assessment?
Sorry, no. We expect teachers to make their own risk assessment before their visit.
We have developed a risk assessment guide for schools.
Is there a map of the site?
Yes! Our sessions and trails can involve visiting many areas of our site.
Download our map for schools to help find your way around.
Getting here
Coach
Bishop’s Avenue is a cul-de-sac. Coaches can drive down Bishop’s Park Road, allowing passengers to alight at Bishop’s Park and make the one-minute walk to the Palace’s main entrance.
Bus
Buses 74, 220 and 430 stop on Fulham Palace Road at the ‘Bishop’s Park Road’ stop. The Palace is a five-minute walk down the quiet Bishop’s Avenue.
Buses 14, 22, 39, 74, 85, 93, 220, 265, 424 and 430 stop on Putney Bridge at the ‘Putney Bridge Station / Gonville Street’ or ‘St Mary’s / Putney Pier’ stops. Your group will not need to cross any roads to get to the Palace from here. Take the steps down from the bridge, then follow the pedestrian-only Thames Path through Bishop’s Park for ten minutes to the Palace entrance. For step-free access, use the street closest to the steps to reach the park.
Tube
District Line to Putney Bridge Station. The Palace is a 15-minute walk through Bishop’s Park. Walk towards Putney Bridge from the station and follow the pedestrian-only Thames Path through Bishop’s Park.
Terms and conditions for school bookings
Please ensure you read all of the terms and conditions before making a booking
1. Bookings
1.1 We only accept bookings from schools on the basis of these terms and conditions. Bookings should be made by the school’s representative acting on its behalf in the course of its professional business. If you’re not representing a school and acting on its behalf, please contact us for details of the alternative terms and conditions on which you can make a booking.
1.2 A booking is only confirmed once full payment has been received and cleared.
1.3 Requests to amend bookings must be made in writing and are subject to availability. We reserve the right to apply additional charges where applicable.
1.4 Failure to attend a confirmed booking will be treated as late cancellation and charged in full.
1.5 You may book self-guided visits to the house and garden and/or facilitated sessions.
1.6 Please book your visit at least four weeks in advance and wait for our booking confirmation before making travel arrangements.
1.7 While we endeavour to keep the museum, historic rooms and garden open, we regret that it may be necessary for us to close specific areas for private events.
1.8 Our sessions and trails require pre-booking and payment. Any chargeable activities will need to be paid for by the due date assigned to them.
2. Payment
2.1 The cost is £160 per session. A quote will be issued following a booking enquiry and will remain valid for 14 days.
2.2 Payment must be received within 14 days of the quote being issued, provided the scheduled session date falls after this period. Where the session is due to take place within 14 days of the quote being issued, payment is required immediately.
2.3 Full payment is required in advance of the scheduled booking date.
2.4 A booking is only confirmed once full payment has been received and cleared.
2.5 Payment details will be provided with the booking quote. A processing fee may apply to payments made by company debit or credit card.
2.6 An invoice will be issued once payment has been received and cleared. This will serve as confirmation of the booking.
3. Supervision Requirements
3.1 Fulham Palace Trust requires that pupils are accompanied at all times during their visit and adequate adult:child ratios must be observed.
3.2 We reserve the right to ask you to leave site if your adult:child ratio is not at least:
· One adult to three children (0–2 years)
· One adult to four children (2–3 years)
· One adult to six children (4–8 years)
· One adult to eight children (9–12 years)
· One adult to ten children (13–18 years)
3.3 During facilitated sessions, there must be a designated lead teacher in the teaching space and Fulham Palace Trust reserves the right to stop the session until adequate supervision is observed.
4. Cancellation and Amendments by the Customer
4.1 All cancellations must be made by email to our Learning team at learning@fulhampalace.org.
4.2 If you need to cancel your booking, please let us know as soon as possible. Cancellations more than 14 days before your session will receive a full refund.
4.3 Cancellations 8–14 days before a booked session incur a 50% charge.
4.4 Cancellations made within 8 days of the session will be charged in full.
4.5 We will not be liable for any card processing fees, travel or other expenses.
4.6 Requests to amend bookings must be made in writing and are subject to availability. We reserve the right to apply additional charges where applicable.
5. Cancellation and Amendments by Fulham Palace Trust
5.1 If we have to cancel or amend a booked session, we will give you 14 days’ prior written notice where possible. However, we regret that occasionally we may have to cancel or change the time or date of a booked session on less than 14 days’ notice.
5.2 If we are required to cancel or amend a booked session and you elect not to accept a replacement or alternative session, we will refund the full fee paid.
5.3 We will not be liable for any card processing fees, travel or other expenses.
5.4 If we are unable to give you 14 days’ prior notice of a cancellation or amendment, we will give notice as soon as we reasonably can.
6. Liability and Responsibility
6.1 Fulham Palace accepts no responsibility for loss or damage to personal belongings.
6.2 Fulham Palace shall not be liable for any failure or delay in performing its obligations where this is due to circumstances beyond its reasonable control, including but not limited to extreme weather, government restrictions, or unforeseen closures.
Still have questions?
Get in touch with our learning team by calling +44 (0)20 7751 2434 or emailing learning@fulhampalace.org.