Access
Access facilities and resources
Facilities
Public areas including the museum, historic rooms, education centre, café and garden are accessible for wheelchair users and visitors with mobility difficulties. Explore our step free map for manual wheelchairs, buggies and those with mobility difficulties, or our map for those with large motorised wheelchairs to help plan your visit further.
Parking
There is limited parking for blue badge holders only within our gated car park. Please call us on +44 (0)20 7736 3233 and press 4 for the museum before your visit to provide the details of the registration number, make and model of vehicle and the date of your visit.
Getting around the house, café, and museum
The house, café, and museum are fully wheelchair accessible. The main entrance is reached by the drive and into the Tudor courtyard. The entry into the courtyard is all on one level, however there are cobblestones at the archway entrance.
In the house there are a small number of steps in the main corridor. A route through the east courtyard takes you up a ramp.
Alternative access to the house is available from the garden terrace and café off the main lawn. There is ramp access to the café.
Access to the museum is step free through the main entrance located next to the west (Tudor) courtyard gate. Once inside there are two steps in a corridor. A ramp is always available, and staff will assist if required. Alternatively, access through the east courtyard and café is step free.
Access to the chapel is step free from the main entrance through the museum, located next to the west (Tudor) courtyard gate. There is one step in the chapel. A ramp is always available, and staff will assist if required.
Getting around the Jessie Mylne education centre
The education centre is step free and fully wheelchair accessible.
Getting around the garden
The paths in the botanic garden are level and have a generally solid surface with a small amount of gravel.
Access into the walled garden through the Tudor gate involves a short ramp. The north, south and west gate entrances are step free.
The paths in the walled garden are level and have a thin gravel surface. The main public area of the walled garden vinery is step free.
The path north of the warden garden may not be suitable for all as the ground is uneven in areas and bark chippings cover the walkway. The path south of the walled garden is gravel. We would recommend you have a ‘strong wheelchair pusher’ whenever possible while enjoying our garden.
Toilets
There are accessible, unisex toilets in the east courtyard, chapel corridor, museum and education centre. Baby changing facilities are located in the east courtyard and chapel corridor.
Access to the chapel corridor is restricted when a private function is taking place.
Seating
There are benches in some areas of the house, museum, historic rooms and garden and portable stools are available. Please ask a member of staff for a stool.
Guide and assistance dogs
Guide and assistance dogs are welcome.
Access resources
Visual story
Download our visual story, which will give you an idea of what to expect when you arrive.
Large print
Large print copies of our exhibition text and leaflets are available from our visitor welcome desk on request. Large print copies of our café menu are available from the café on request.
Magnifying glasses
Magnifying glasses are available from our visitor welcome desk on request.
Torches
Torches are available from our visitor welcome desk on request.
Digital
Films displayed in our museum are subtitled.
Website
Fulham Palace Trust is committed to providing an accessible website. We’ve tried to make the site as user friendly and accessible as possible.
To configure your browser and enhance your experience please see the BBC’s My Web My Way website, which is a resource specifically designed to help users on a variety of platforms.
For more information
You can get in touch with our visitor services team on mail@fulhampalace.org or
+44 (0)20 7736 3233.
